“Prepare and prevent, don’t repair and repent.”
– Author Unknown
TAKING A PREVENTIVE APPROACH
How do we get started?
1. Understand Your Environment
We start with a conversation. Our team will review your current IT environment, identify risks, and understand your business needs, priorities, and budget. This gives us a clear picture of where you are today—and where you want to go.
2. Build the Right Plan
Based on what we learn, we develop a tailored proposal that aligns with your goals. We’ll walk you through our recommendations, answer your questions, and fine-tune the approach before finalizing an agreement that works for your business.
3. Transition & Onboard
Once we’re aligned, we prepare for a smooth transition. Our team handles onboarding, documentation, and system alignment so you can move forward with minimal disruption—while we get to work securing and supporting your environment from day one.
What does Onboarding look like?
CONSULT
Let’s talk about your current IT situation and what needs to change, improve, or stay the same.
ASSESS
We’ll assess your existing IT landscape from the hardware and software to the network, exploring your environment.
DOCUMENT
Our team will take detailed notes on our findings and merge any provided documentation into our KB.
DEPLOY
We will push our monitoring software to your computers and servers, and enable any additionally subscribed services.
SECURE
Once deployment has completed, we will begin to roll out or take over management of Endpoint Security and any subscribed security services.
MONITOR
Our systems will begin to analyze your environment and report back any issues that may be of concern.
REMEDIATE
Our team will address these issues and implement solutions if able, or else propose advanced remediation efforts.
OPTIMIZE
After all the urgent issues are cleared up, we will optimize the environment, ensuring best practices are followed and systems are keeping up with users.
MAINTAIN, SUPPORT, & SERVICE
We then begin to maintain, support, and service your users and systems, ensuring your IT environment is protected and performant.
Their customer support for all of our electronic devices has been exceptional. They are prompt in responding to our requests and always available in a timely manner when we need assistance. Their team is knowledgeable, responsible, and truly dedicated to their clients.
We highly recommend SR Technologies.
They helped retrieve files that were lost when we did a laptop upgrade. They’ve helped with our cameras around our building. They will be installing another camera to our building soon. They have also assisted with company email set up.
Thank you!
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