Reviews

Reviews
4.9 Over 45 Reviews
google
We at J & A Electric, Inc. have had an excellent experience with SR Technologies. We have been their clients since 2021, and they have consistently provided outstanding service.

Their customer support for all of our electronic devices has been exceptional. They are prompt in responding to our requests and always available in a timely manner when we need assistance. Their team is knowledgeable, responsible, and truly dedicated to their clients.

We highly recommend SR Technologies.
google
Great experience working with Chris and Oscar!! They are timely, professional, polite and know their stuff when it comes to tech. So grateful for guys like them to understand technology, and can assist when we are in need. Everyone that we’ve interacted with on the phone, via email and in person have been outstanding. Highly recommend SR Technology.
They helped retrieve files that were lost when we did a laptop upgrade. They’ve helped with our cameras around our building. They will be installing another camera to our building soon. They have also assisted with company email set up.
google
When you are a business owner with a team and packed schedule and all of a sudden your calendars are not communicating…. OH NO! Have no fear, SR Tech was quick to trouble shoot and send out an expert to get us back up and running. So much knowledge for problems big and small!

Thank you!
google
The best experience you can ask for if you’re in trouble and need help Call these guys
google
Kaela and Chris are extremely attentive and responsive with all our technology needs! Our business has thrived having their support, and I feel like they’ve achieved more for us in the past 3 months, than our previous services did in 2 years. Tech is definitely not my or my husband’s strength, and it’s wonderful to be able to rely on their extensive services.
google
Incredibly great to work with! Thank you!
google
Very fast, courteous and professional!
google
This team is the best! There is no job too big or too small. I had security issues with my macbook, a pinter and sonos speakers that wouldn’t connect to my wifi and SR Tech fixed it all for a very reasonable fee and within 24 hours of my call! As a small business owner, their service means the world to me and I can’t thank them enough!
google
Great experience , my issue was solved immediately by SR Technologies Managed IT Services. I would recommend them for your IT needs!
google
I had an issue with my internet system after 8 years of it working in my rustic shop. I tried for 8 hours to get it working myself. Mike from SR Technologies came out and in less then an hour everything was working perfectly.
google
SR Technologies is trustworthy and capable. They were able to resolve phone issues I was having with my VOIP phones that many had tried and failed at before them. They were extremely efficient as well. I would recommend them with confidence.
google
Always there when I need them. Fair prices and quality service! Look no further!
google
Most IT companies that I have interacted with in the Past half portrayed a somewhat like robotic nature, imp personality when working with issues on my devices. Kaela is more of a down to earth organic nature in a very complex field of service. She pretty much speaks your language and it made me feel a lot more comfortable speaking of the subject in computer technologies. I have a small business and I’m super thankful that I have found this company to help me through the glitches. I would give them 10 stars if I could. Thank you, Michaela.
google
They keep us moving along!!!
google
SR Technologies is AMAZING! We had a very old laptop that would not turn on anymore and we had tons of memories left on there that we were afraid were gone forever. Lucky for us we found SR Technologies and they were so great! They were able to pull everything off the hard drive and put it on a flash drive for us! Whoo hoo! They saved the day! Now we are able to cherish all the memories from when our first child was born! (Long before the smart phone 🤣) Every member of the staff was very caring and respectful, and also great at communicating with me every step of the way! I will definitely be using them again!
google
They rescued by system when a RAID array went bad. What would have been a disastrous week without my computer by sending it back to the manufacturer was instead just a couple of days. A real life saver for someone in my industry. Highly recommended!
google
Great communication and transparent pricing. Polite and helpful, what more can you ask for!
google
As a first-time customer, I brought my laptop into SR Technologies after trying every solution possible for my black screen of death. I got a call from them the next day and they told me my computer was still under warranty (I thought it had lapsed) and I could send it to the manufacturer or they’d do it for me, free of charge. I opted for the latter and received an update after they sent it, explaining when I’d likely get it back. Right on schedule, they called me and when I came in, they pointed out what had been repaired and charged me only half of their minimum service fee. I really appreciated their checking my warranty, updating me, and giving me a discount and found the whole staff very friendly. I’ll be back if I have a problem.
google
Fantastic experience! Great communication before, during, and after the jobs were finished. Just the right mix of being human, and professional. Honest, stellar results. Deserves 10 stars!! **********! Carlos and Justin fixed the mess I made trying to install all new high end gaming components and the result exceeded my expectations. Daniel
google
Chris & his crew ALWAYS strive for perfection & Carlos & Justin did exceptional work this last time out! Thank you SR Technologies!
google
Absolutely great help from Chris Moore’s SR Technologies. Really grateful for the conscientious care that Carlos Gonzalez of the SR team gave us. We have a complex set up for computer use and he solved plenty problems with great explanations, too. –Good luck in arriving and thriving in Santa Rosa!!
google
They were amazing! Fast, Friendly, Courteous, from beginning to the end. I will reccomend SR Technologies to everyone. Thank you!
google
Quick, knowledgeable, personable – got us back up and running in record time. Thanks!
google
The staff was very helpful! They didn’t make me feel silly with my questions and the turn around time was awesome! Very professional and will take all of my computer needs back to SR technologies.
google
Eric and Carlos are very helpful. They answered all my questions and came straight forward as to what kind of expectations from my old computer. I didn’t have to buy a new computer but just replaced the nonfunctional internal drive and happy to use it without freezing now so far. Thanks Guys
google
Quick and complete diagnostics.
google
Eric was great, he helped me with a minor issue that was causing me a lot of stress. I would recommend SR Tech to anyone.
google
Hi I think you did a good job and will recommend U. One thing though U forgot to tell me about the App that went with the router. All is good I downloaded it and everything is working fine.
google
I want everyone to know how great these folks are at SR Technologies! I had an occasion to ask for their help with a problem of linking a old 8mm vhs camera with my computer. In particular, Erick Ramirez was particularly helpful and solved the problem. I found the staff to be extremely helpful and very knowledgeable. It’s very refreshing to know you folks are available to help – especially us folks who are technically challenged!
google
The folks here are honest and helpful. My husband and I have taken our computers here several times. Though we have oldies (but goodies!), they never try to up-sale us a new system, but they offer their fair opinions on longevity and what we’ll gain with newer parts and/or a new computer. Highly recommend.
google
Chris and his team are great. They fix all of my issues promptly and successfully. I highly recommend them for business or personal tech needs.
google
SR Tech is great – Chris is responsive and explains how to avoid problems before they start. Gives honest feedback about solutions to issues, whether we need an upgrade, what the price points and pros/cons are at each level. Very much recommend!
google
SR Tech are the best!! Always very helpful and quick to respond. thank you
google
I haven’t the slightest idea on how to build a computer. And for the longest I thought that I’d be having to scavenge for parts from friends I know.
But here they will help me in quite alot of things I’m going to need in order to finish building in my new computer. Really great people as well when I visited.
google
They are Excellent, they fixed my laptop very quickly, and when I asked for things like replacing a screen for a tablet they were very honest and helpful.
google
Chris and his team at SR Technologies have been amazing! They helped up set up a server, purchase new computers, buy the right software and refurbish old computers. Most importantly they were patient with all of our questions. I highly recommend this company.
google
Chris and his staff have helped fix a number of computer related problems. They are very knowledgeable and quick to respond with any questions. I completely trust and feel secure with SR Tech working on my computers.
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